FAQ

Likeablez™ is a family-owned Canadian brand that brings imagination to life through fun, whimsical designs and original artwork. Our mission is to spread joy, inspire creativity, and create meaningful connections through every product we craft. At our core, we believe in the power of self-expression and embracing the things that make us unique. Each design is one-of-a-kind, crafted to bring character and individuality to your everyday life. Likeablez™ is more than just a brand — it’s a celebration of creativity, kindness, and the connections that make life brighter.

At Likeablez™, we’re all about bringing fun, creativity, and individuality into your world with our one-of-a-kind products! Every item features original designs dreamed up exclusively by DeeX, our co-founder and artistic mastermind. Our artwork isn’t just unique—it’s whimsical, playful, and full of personality, designed to spark your creativity and inspire your authentic self. From quirky stickers to premium bookmarks, each piece is a little work of art that adds a pop of fun to your everyday life. And guess what? There are even more exciting products on the way! Whether you’re discovering our exclusive designs or connecting with the positive vibes behind them, Likeablez™ has something to help you express who you truly are.

Likeablez™ was inspired by our twin boys—the heart of our creativity. The name comes from the letters of their names, symbolizing family, imagination, and the joy they bring into our lives. It’s a reminder to embrace creativity, find wonder in the little things, and spread positivity through our one-of-a-kind designs.

Every design at Likeablez™ is exclusively created by DeeX, our co-founder, visionary, and artistic creator. With a completely one-of-a-kind style, DeeX brings expressive designs to life—each infused with imagination, heart, and a touch of magic. Inspired by our twin boys and a passion for creativity, every piece is crafted to spark joy and self-expression.

At Likeablez™, our products are all about sparking positivity, creativity, and connection! Each design is one-of-a-kind and has a story all its own, made to inspire and bring joy to your day. We pour our hearts into every piece, ensuring it’s not just beautiful, but also meaningful—because great design should make you feel something! From the vibrant colours to the quirky characters, each product is crafted with love, care, and a little bit of magic. It’s all about celebrating uniqueness, creativity, and the moments that make life brighter.

Likeablez™ is a proudly Canadian brand based in Toronto, Ontario. Our designs are created in-house by DeeX and brought to life through a mix of handmade and print-on-demand processes. We work with trusted local and international production partners to ensure every product—whether handmade or POD—meets our high standards of quality.

The best way to stay in the loop is by following us on Instagram @likeablez.ca, where we share updates, sneak peeks, and special offers. You can also subscribe to our newsletter for exclusive announcements and early access to new designs — don’t miss out!

Yes! Likeablez™ is a trademarked name, and we’ve applied for official registration. While we’re currently waiting for approval, our brand and designs are still protected. You can trust that everything we create is original and made with care by us.

Yes! All Likeablez™ designs, characters, and products are original creations and are protected by copyright. We put a lot of love and creativity into our work, so please don’t copy, reproduce, or sell our designs without permission.

We’re so happy you love our designs! But since Likeablez™ is a trademarked brand and all our artwork and characters are copyrighted, they’re for personal enjoyment only. That means they can’t be used for your own projects, products, or anything commercial. If you’re ever unsure, feel free to reach out and ask — we’re always happy to chat!

Right now, we don’t offer custom designs or commissions. All of our creations are thoughtfully designed in-house by Likeablez™ as part of our unique collections. Thanks for your understanding!

At Likeablez™, every product is a one-of-a-kind creation, designed exclusively by DeeX, our founder and visionary artist. Our stickers, bookmarks, art prints, and more are crafted with heart, bringing playful, expressive, and original artwork to life. We take pride in offering designs you won’t find anywhere else—each piece is made to spark creativity, spread joy, and add a little extra magic to your day.

When you shop at Likeablez™, you’re supporting a small family-owned Canadian brand that creates one-of-a-kind designs you won’t find anywhere else. Every piece of artwork is thoughtfully crafted by DeeX, bringing creativity, fun, and personality into your life. Whether you’re decorating with our playful stickers or making reading extra special with our premium bookmarks, each item is designed to spark joy and self-expression. Plus, by choosing Likeablez™, you’re supporting originality, creativity, and a brand that truly cares about meaningful connections.

Many of our products, like stickers, bookmarks, and art prints, are handmade with care by the creator of Likeablez™. Each product description will clearly mention if an item is handmade. As we grow, we may also introduce items like t-shirts and canvas bags featuring our original designs, which will be produced through trusted partners while staying true to our commitment to quality and creativity.

For our handmade products, we use premium materials to ensure they’re durable and long-lasting. Our stickers are made from high-quality vinyl with a protective laminate, our bookmarks are crafted from premium cardstock with a laminated finish, and our art prints are printed on Ultra Premium Photo Paper with a Satin Finish, giving them a vibrant look and smooth feel. For our partnered products, like print-on-demand items, we carefully choose suppliers who offer great quality based on their descriptions and reviews. While we trust their process, we don’t have the same hands-on control as we do with our handmade items, so we can’t personally inspect each product. If anything isn’t quite right, just let us know, and we’ll be happy to help.

We care deeply about your family’s safety. While our creations—such as stickers, bookmarks, buttons, and other small goods—are designed to bring joy, they are not toys and may pose a choking hazard to young children and pets. Some items may include small parts, sharp edges, or arrive in plastic packaging or with stuffing materials. For this reason, we recommend keeping them out of reach of babies, toddlers, and animals. As a small, family-owned brand, your peace of mind means everything to us. We hope you enjoy our products safely and with love.

Stay in the loop by following us on Instagram! We regularly share new designs, behind-the-scenes looks at DeeX’s creative process, and exciting updates on upcoming products. We also encourage you to sign up for our newsletter to receive exclusive news and offers directly to your inbox.

Most of our designs are created in small batches, and some are limited edition. If something’s sold out, feel free to message us—we may be planning a restock or something new and exciting!

We love hearing from our customers and are always open to feedback! While we don’t currently offer custom designs, our creations are carefully curated and designed by Likeablez™, focusing on bringing you unique, pre-made products. We’re always working on new artwork, so be sure to check back often for fresh, exclusive pieces!

Our stickers are made from premium glossy vinyl with a laminate overlay. This makes them durable, water-resistant, and perfect for adding a touch of personality to your belongings without worrying about wear and tear!

Our regular-size Premium Stickers (about 2+ inches) are best suited for flat surfaces like laptops, notebooks, and phone cases. Because of their size and thicker material, they may not stick well to highly curved surfaces like helmets. They are not suitable for fabric, textured, uneven, or very curved surfaces. However, our mini stickers — available only in sticker packs — may work better on curved surfaces due to their smaller size. While they still stick best to smooth surfaces, they offer a bit more flexibility for slight curves. If you’re applying to a curved surface, we recommend testing a small area first to ensure proper adhesion.

Our premium vinyl stickers are durable and water-resistant. To keep them looking their best, follow these tips: Surface Prep: For the best adhesion, make sure the surface is clean, dry, and smooth. We recommend testing a small area first to check that neither the sticker nor the surface will be damaged. Gentle Cleaning: If your sticker gets dirty, wipe it gently with a soft, dry cloth (like a glasses cleaning cloth) to avoid scratching the laminate. Please avoid using any cleaning sprays or solutions. Indoor Use Preferred: Although water-resistant, prolonged exposure to direct sunlight or heavy moisture can reduce the sticker’s lifespan.

Our bookmarks are made from premium cardstock with a laminated finish to ensure durability and a sleek feel. If you select a tassel, it’s crafted from silky, soft terylene with a 2-inch cord loop, finished with a small Chinese knot for an elegant touch.

Keep your bookmarks in great shape with these tips: Handle with Care: Avoid bending or creasing your bookmarks to prevent wear and tear. Keep Dry: Bookmarks are not waterproof, so keep them away from liquids. Clean Gently: If dusty or smudged, wipe with a soft, dry cloth (e.g., a glasses cloth) to avoid scratches. Avoid cleaning solutions or sprays. Store Properly: When not in use, store your bookmark flat or inside a book to maintain its shape.

At Likeablez™, we prioritize creating high-quality products that stand out. While our handmade products are not made from eco-specific materials, we pay attention to the packaging whenever possible. For stickers and bookmarks, we use kraft envelopes and tissue paper, while our art prints are shipped in flat mailers to ensure they arrive safely. We also protect items in reusable glassine and cellophane bags. For our Print-on-Demand (POD) products, the packaging and shipping are handled by our trusted partners, so we don’t have direct control over those. However, we carefully select partners who maintain high-quality standards. While we’re not marketing our products as eco-friendly, we’re committed to providing unique, creative items and are always looking for ways to improve our packaging with more sustainable options where we can.

Our printable calendars are digital downloads, not physical products. After your purchase, you'll receive a link to download the PDF right away—nothing will be shipped. Please make sure you have the proper software to open PDF files (like Adobe Reader or similar). You can print the calendar at home or through a local print shop, whichever works best for you!

Q: Will I receive a physical product? A: No, our calendars are digital downloads, so no physical product will be shipped. After purchase, you'll receive a file to download and print at your convenience. Q: How do I download my calendar after purchase? A: After completing your purchase, you’ll receive a link to download your printable calendar, either in an email or at checkout. The calendar will be available in PDF format for easy printing. Q: What file format are the calendars available in? A: All our calendars are provided in PDF format, ensuring compatibility with most devices and printers. Q: What software do I need to open the PDF file? A: You can open the PDF file using Adobe Acrobat Reader or any other PDF viewer. Adobe Acrobat Reader is free and can be downloaded here. Q: Can I edit the calendar before printing? A: No, our calendars are not editable and are designed for immediate printing. Q: What size are the calendars? A: Our printable calendars are formatted for standard 8.5” x 11” (letter size) and 8.5” x 14” (legal size) paper. Q: How do I print my calendar? A: You can print your calendar at home using any standard printer, or take the file to a print shop for high-quality printing. Q: Can I print the calendar multiple times? A: Yes! Once you’ve purchased the calendar, you’re welcome to print it as many times as you like for personal use. However, please note that all designs are copyright © Likeablez™. Redistribution, resale, or sharing of the digital file or printed copies is strictly prohibited. Q: Do you offer refunds or exchanges for printable calendars? A: Due to the nature of digital products, printable calendars are final sale and not eligible for refunds, exchanges, or cancellations. If you experience any issues, please contact us—we’re happy to help! Q: What type of paper is best for printing? A: We recommend using high-quality paper, such as 28–32 lb. matte paper, to ensure the design looks vibrant and professional. Q: Can I use the calendar on my tablet or phone? A: Yes! You can download the calendar to your device and use it digitally with PDF annotation apps like GoodNotes or Adobe Acrobat. Q: Will you release new calendar designs in the future? A: Absolutely! We’re always working on fresh designs. Follow us to stay updated on new releases.

You can reach us anytime through our Contact Us page or by emailing info@likeablez.ca. We aim to respond to all inquiries within 1–2 business days. Your questions and feedback mean a lot to us, and we're always happy to help!

Wondering how our “Buy More, Save More” deals work? Check out the details below to get the most out of your shopping experience! Q: How does the Buy More, Save More deal work? A: It’s simple! When you purchase multiple items from select categories, you’ll receive a discount automatically at checkout—no code needed. Q: What items are included in this deal? A: The following items qualify: Stickers → Buy 3 regular-size stickers for $10 Mini Sticker Packs → Buy 3 for $20 Bookmarks → Buy 3 or more, get 10% off Art Prints → Buy 3 or more, get 10% off Note: Discounts apply only within each category. You can’t combine different product types (e.g., stickers + bookmarks) for a single discount. Q: Do I need to enter a discount code? A: Nope! Eligible discounts are automatically applied at checkout when your cart meets the minimum item requirements. Q: Can I mix and match different stickers or bookmarks? A: Yes! You can mix and match designs within the same category (e.g., 3 different sticker designs for $10). Just make sure they’re from the same qualifying group. Q: Can I use this deal with other promotions? A: Buy More, Save More deals can’t be combined with other discount codes. However, free shipping offers still apply if your order total meets the free shipping threshold! Q: Where can I find eligible items? A: Head over to our Buy More, Save More Collection to browse all qualifying products.

Yes! In addition to our ongoing Buy More, Save More deals, we occasionally offer limited-time promotions, flash sales, and exclusive discounts. To stay in the loop, be sure to follow us on social media and sign up for our newsletter—you’ll be the first to hear about special offers and new releases!

We care deeply about your family's safety. While our creations—such as stickers, bookmarks, buttons, and other small goods—are made to bring joy, they are not toys and may pose a choking hazard to young children. Some items may contain small parts, sharp components, or come with large plastic packaging or stuffing materials, so please keep them out of reach of babies and toddlers. As a small family-owned brand, your peace of mind means everything to us—we want you to enjoy our products safely.

At this time, we do not offer gift cards, but we’re always looking to improve our services! Please check back later for updates.

Currently, we don’t offer gift wrapping services, but we take great care in packaging every item to ensure it arrives in perfect condition.

We don’t offer wholesale at the moment, but that might change in the future! Be sure to check back for updates.

Sign up for our newsletter or follow us on social media to stay updated on promotions, sales, and new product releases!

A: Yes we do! Likeablez™ is a small, family-run shop, and spending time with our kids is really important to us. We take occasional breaks to recharge, get inspired, and enjoy those special moments together. We always give advance notice on our website before we take a break (though we may not always announce it on Instagram or in our newsletter). Before stepping away, we make sure all current orders are processed and shipped. While we’re on break, we may not be able to respond to messages or process new orders. We appreciate your patience and understanding — we’ll get back to your message as soon as we return! Please allow a few extra days for replies in case of a backlog. Q: What if I don’t receive my shipment during your break? A: We do our best to ensure every order arrives safely, but if your package doesn’t show up while we’re away, don’t worry — just send us a message, and we’ll get back to you as soon as we return. For non-tracked orders, we’re unable to monitor or locate the shipment. For tracked orders, we’ll be able to look into the tracking details. Either way, we’ll be happy to work toward a solution together once we're back. Please note that Likeablez™ is not responsible for delays, lost packages, or damage caused by the postal service or shipping carriers. That said, we’ll always do our best to support you. For more details on lost or delayed shipments, please refer to our Shipping Policy. Q: What if I need to make a return during your break? A: We currently don’t accept returns, exchanges, or refunds. That said, if your order arrives defective or incorrect, please contact us within 3 days of receiving it (with a photo and short explanation). We’ll do our best to make it right! For full details, check out our Return Policy.

Yes, all prices on our website are listed in Canadian Dollars (CAD$). If you're shopping from outside Canada, your payment provider will automatically convert the total to your local currency at the current exchange rate. Please note that your bank or card issuer may also apply a currency conversion fee.

At the moment, we don’t charge taxes on our products, as we’re a new, small, and growing business. As we expand and meet the required thresholds, we will need to start collecting taxes in the future. But don’t worry — we’ll clearly communicate any changes, and any updates will be posted in our Payment Policy.

All prices are listed in Canadian Dollars (CAD). We currently accept most major credit cards, as well as Apple Pay and Google Pay for a fast and secure checkout experience. These digital wallet options are great if you’re shopping on mobile or prefer not to enter card details. We’re not offering PayPal or debit card payments at this time, but we may consider them in the future — stay tuned!

Our products reflect the time, care, and creativity that go into each one-of-a-kind design. From original artwork to premium materials, every piece is crafted with love and attention to detail, ensuring exceptional quality. We take pride in offering unique creations that are as special as they are well-made — all while striving to maintain fair pricing for our customers.

Your total may include applicable taxes, shipping fees, or discounts that are applied during checkout. If you have any questions about your total, feel free to reach out to us!

Wondering how our “Buy More, Save More” deals work? Check out the details below to get the most out of your shopping experience! Q: How does the Buy More, Save More deal work? A: It’s simple! When you purchase multiple items from select categories, you’ll receive a discount automatically at checkout—no code needed. Q: What items are included in this deal? A: The following items qualify: Stickers → Buy 3 regular-size stickers for $10 Mini Sticker Packs → Buy 3 for $20 Bookmarks → Buy 3 or more, get 10% off Art Prints → Buy 3 or more, get 10% off Note: Discounts apply only within each category. You can’t combine different product types (e.g., stickers + bookmarks) for a single discount. Q: Do I need to enter a discount code? A: Nope! Eligible discounts are automatically applied at checkout when your cart meets the minimum item requirements. Q: Can I mix and match different stickers or bookmarks? A: Yes! You can mix and match designs within the same category (e.g., 3 different sticker designs for $10). Just make sure they’re from the same qualifying group. Q: Can I use this deal with other promotions? A: Buy More, Save More deals can’t be combined with other discount codes. However, free shipping offers still apply if your order total meets the free shipping threshold! Q: Where can I find eligible items? A: Head over to our Buy More, Save More Collection to browse all qualifying products.

Yes! We occasionally offer new promotions and discounts that are separate from our Buy More, Save More deals. Be sure to follow us on social media and sign up for our newsletter to stay updated on: Exclusive offers Flash sales Special promotions Stay connected so you never miss a deal!

Great question! In some cases, discounts are only applied and shown at checkout—especially when: The product has different variants with different prices. The discount has a minimum purchase requirement. Also, if a product qualifies for multiple discounts, the product page will usually display the name of the most recent promotion. But don’t worry—any eligible discounts will be applied correctly at checkout! If you’re unsure or have questions about your discount, feel free to reach out to us anytime!

At this time, we do not offer gift cards, but we’re always looking to improve our services! Please check back later for updates.

Once an order is placed, we’re unable to make changes or cancel it. Please double-check your order before completing your purchase to ensure everything is correct! However, if you notice any issues right away, please reach out to us as soon as possible, and we’ll do our best to assist you.

No, we currently do not offer bulk purchasing or wholesale pricing.

Yes, you'll need to create an account to place an order. This helps you track your purchases and view past orders with ease. Creating an account is quick and simple during checkout!

Once an order is placed, we’re unable to make changes or cancel it. Please double-check your order before completing your purchase to ensure everything is correct! However, if you notice any issues right away, please reach out to us as soon as possible, and we’ll do our best to assist you.

If your orders haven’t been processed yet, we’ll do our best to combine them! Just message us with your order numbers as soon as possible. Once an order has been processed and shipping is set up, it will be much harder to make adjustments, so please reach out quickly. Shipping overages or an additional shipping fee may apply depending on the package size and if your total is still under the $85 CAD (before tax) free shipping threshold. We’ll inform you of any changes on a case-by-case basis before proceeding.

A: Yes, we do! Likeablez™ is a small, family-run shop, and spending time with our kids is really important to us. We take occasional breaks to recharge, get inspired, and enjoy those special moments together. We always give advance notice on our website before taking a break (though we may not always announce it on Instagram or in our newsletter). Before stepping away, we make sure all current orders are processed and shipped. While we’re on break, we may not be able to respond to messages or process new orders. We appreciate your patience and understanding — we’ll get back to your message as soon as we return! Please allow a few extra days for replies in case of a backlog. Q: What if I don’t receive my shipment during your break? A: We do our best to ensure every order arrives safely, but if your package doesn’t show up while we’re away, don’t worry — just send us a message, and we’ll get back to you as soon as we return. For non-tracked orders, we’re unable to monitor or locate the shipment. For tracked orders, we can look into the tracking details. Either way, we’ll be happy to work toward a solution together once we're back. Please note: Likeablez™ is not responsible for delays, lost packages, or damage caused by postal services or shipping carriers. That said, we’ll always do our best to support you. For more details, please see our Shipping Policy. Q: What if I need to make a return during your break? A: We currently don’t accept returns, exchanges, or refunds. However, if your order arrives defective or incorrect, please contact us within 3 days of receiving it (include a photo and short explanation). We’ll do our best to make it right! For full details, check out our Return Policy.

We currently ship to Canada and the United States only.

Currently, we only ship to Canada and the United States. We hope to expand our shipping options in the future!

Yes! We offer free tracked shipping on orders over $85 CAD to both Canada and the United States. The discount is automatically applied at checkout—no code needed!

Orders are processed within 3–7 business days to ensure quality and care. You’ll receive an email notification once your order has been shipped. In the rare case of a delay, we’ll notify you right away to keep you informed.

Delivery times vary depending on the shipping method and destination. We primarily ship using Canada Post, though other carriers may occasionally be used. Estimated Delivery Times for Non-Tracked Shipping: Canada: 5–15 business days United States: 5–15 business days Estimated Delivery Times for Tracked Shipping: Canada: 3–10 business days United States: 3–10 business days Please note: Delivery times are estimates and may be affected by weather, holidays, postal delays, or carrier-related issues.

Orders under $85 CAD are typically mailed using Standard or Large Envelope through Canada Post, which does not include tracking. If you’d like tracking, you can choose our flat-rate tracked shipping option at checkout, which is priced higher than standard shipping. Orders of $85 CAD or more qualify for free tracked shipping and will include a tracking number once shipped.

If your order was shipped with tracking and hasn’t arrived within the estimated delivery timeframe, feel free to reach out — we’ll do our best to look into it and work with the carrier to help find a solution. For orders without tracking, we usually ship by Lettermail through Canada Post. These packages can’t be tracked once they’re on their way, but you’re still welcome to message us — we’ll do what we can to help. If your order is returned to us because of an incomplete or incorrect address (including PO boxes), we’re happy to send it out again! A new shipping fee will apply, so please make sure your address is correct before placing your order. Please note: Likeablez™ isn’t responsible for delays, loss, or damage that occur during transit by the postal service or shipping carriers — whether the order is tracked or untracked — and we’re unable to offer refunds or replacements in these cases. That said, we’re always here to help however we can. If anything comes up, don’t hesitate to get in touch. You can also check out our Shipping Policy for more details.

Yes! You can absolutely enter a different shipping address at checkout — just make sure to double-check that all the details are correct, including unit numbers, postal/ZIP codes, and PO boxes, to avoid delays and additional fees. Please note: If a package is returned to us due to an incorrect or incomplete address (including PO boxes), a reshipping fee will apply to send it to the correct one.

A: Yes, we do! Likeablez™ is a small, family-run shop, and spending time with our kids is really important to us. We take occasional breaks to recharge, get inspired, and enjoy those special moments together. We always give advance notice on our website before taking a break (though we may not always announce it on Instagram or in our newsletter). Before stepping away, we make sure all current orders are processed and shipped. While we’re on break, we may not be able to respond to messages or process new orders. We appreciate your patience and understanding — we’ll get back to your message as soon as we return! Please allow a few extra days for replies in case of a backlog. Q: What if I don’t receive my shipment during your break? A: We do our best to ensure every order arrives safely, but if your package doesn’t show up while we’re away, don’t worry — just send us a message, and we’ll get back to you as soon as we return. For non-tracked orders, we’re unable to monitor or locate the shipment. For tracked orders, we can look into the tracking details. Either way, we’ll be happy to work toward a solution together once we're back. Please note: Likeablez™ is not responsible for delays, lost packages, or damage caused by postal services or shipping carriers. That said, we’ll always do our best to support you. For more details, please see our Shipping Policy. Q: What if I need to make a return during your break? A: We currently don’t accept returns, exchanges, or refunds. However, if your order arrives defective or incorrect, please contact us within 3 days of receiving it (include a photo and short explanation). We’ll do our best to make it right! For full details, check out our Return Policy.

At Likeablez™, we don’t accept returns, exchanges, or offer refunds. That said, if something’s wrong with your order, please reach out within 3 days of receiving it with a photo and brief explanation — we’re always happy to help however we can! For more info, check out our full Return Policy.

Oh no — we’re so sorry about that! We carefully quality-check each product before shipping, but if something slipped through, please email us at info@likeablez.ca within 3 days of receiving your order. Include a photo and a quick explanation of the issue, and we’ll review everything and do our best to make it right! For more info, please visit our Return Policy.

We carefully pack each order, but damage during transit is unfortunately out of our control. Likeablez™ is not responsible for damage caused during shipping. If your item arrives damaged, please contact us with your order number, and we’ll do our best to help!

A: Yes, we do! Likeablez™ is a small, family-run shop, and spending time with our kids is really important to us. We take occasional breaks to recharge, get inspired, and enjoy those special moments together. We always give advance notice on our website before taking a break (though we may not always announce it on Instagram or in our newsletter). Before stepping away, we make sure all current orders are processed and shipped. While we’re on break, we may not be able to respond to messages or process new orders. We appreciate your patience and understanding — we’ll get back to your message as soon as we return! Please allow a few extra days for replies in case of a backlog. Q: What if I don’t receive my shipment during your break? A: We do our best to ensure every order arrives safely, but if your package doesn’t show up while we’re away, don’t worry — just send us a message, and we’ll get back to you as soon as we return. For non-tracked orders, we’re unable to monitor or locate the shipment. For tracked orders, we can look into the tracking details. Either way, we’ll be happy to work toward a solution together once we're back. Please note: Likeablez™ is not responsible for delays, lost packages, or damage caused by postal services or shipping carriers. That said, we’ll always do our best to support you. For more details, please see our Shipping Policy. Q: What if I need to make a return during your break? A: We currently don’t accept returns, exchanges, or refunds. However, if your order arrives defective or incorrect, please contact us within 3 days of receiving it (include a photo and short explanation). We’ll do our best to make it right! For full details, check out our Return Policy.